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WS Plumbing is a locally owned and operated plumbing company specializing in submetering and billing for multifamily housing, including condos, town-homes, and homeowner’s associations. We have been serving Atlanta since 1986.
WS Plumbing is the industry leader in utility recovery. Instead of merely reading meters and generating bills, we go the extra mile to ensure your community is being billed properly by the local provider, and monitor your utility bills to ensure spikes in usage are investigated. Since 2008, we have recovered over $2.8 Million for our clients due to leaks and inaccurate provider billings.
We understand the value of customer service. That’s why we have knowledgeable and dedicated account managers who oversee the billing program, and work to ensure we are maximizing recovery. We also have the best customer service representatives in the industry. Resident calls will be answered by someone who is local, familiar with your property, and knowledgeable about the industry.
Additional highlights of our services:
We understand the value of a dollar. In apples to apples comparisons, our prices for meter installation and maintenance are 40% less than our competition on average. We are able to install and maintain all types of sub-metering systems. Installing sub-meters and making residents responsible for their usage typically reduces property consumption by 30% or more.
We understand that you are busy. When a property transitions billing to WS Plumbing, our goal is to simplify your life by removing the headache caused by utility management. Unlike our competitors, we are able to adapt to your property’s unique needs and customize our billing program as needed. We offer a wide range of reporting, and a multitude of payment options for resident convenience.
Here is what some of our customers have to say:
Sent to one of our staff members from an Executive Vice President:
“I have been meaning to email you since yesterday to tell you how much I appreciate the information you organized for me to provide to our client. It is well organized and I hope it provides my client with some additional support the need to resolve the matter before finalizing post-closing items with seller. I wanted to say thanks because I think we get far too busy sometimes and fail to recognize when someone goes the extra mile.”
“I’m sure you already know but I just want to tell you what an awesome staff you have working for you. They are the BEST and always on it. LOVE YOU GUYS!!!”
“You all are so awesome over there. I have never seen so much out of a water billing company….I am not kidding. You can pass that along too. I have been in the industry for 15 years and have worked with several but you all are by far the best.”